1. Who we are
lumivoxmediatrix.com (“we”, “us”) is a PE (private entrepreneur). Our contact details are provided in the footer of this page.
2. Scope of services and requests
The Site may include information about our services and a way to submit an appointment or request. Any request is processed as a request and does not automatically create a binding agreement until we confirm it.
Service conditions, price, and other key terms (if applicable) are provided at the time of confirmation or in the relevant offer/contract.
3. Consumer rights and dispute resolution
If you are a consumer, you are entitled to protections under Ukrainian consumer legislation, including rights related to proper provision of services and remedies in case of delivery/service disputes, as well as contract termination and refunds where applicable.
Relevant laws: Закон України «Про захист прав споживачів» від 10.06.2023 № 3153-IX, Закон України «Про захист прав споживачів» від 12.05.1991 № 1023-XII.
4. Advertising transparency (if applicable)
If we run advertisements (including online ads that lead to booking or contact flows), the advertisement is identifiable and includes the required advertiser/distributor information in accordance with Ukrainian advertising law.
Relevant law: Закон України «Про рекламу» від 03.07.1996 № 270/96-ВР.
5. Personal data and privacy
If you submit your name, phone, email, or an appointment request, we process personal data to respond to your request and manage service delivery, based on applicable lawful processing grounds.
You can contact us using the details in the footer to address privacy questions. You may also have rights regarding access, correction, and other matters under Ukrainian law.
Relevant law: Закон України «Про захист персональних даних» від 01.06.2010 № 2297-VI.
6. Cookies and tracking
If the Site uses cookies or similar technologies for analytics or advertising-related measurements, we provide appropriate disclosure and choice/consent mechanisms in line with Ukrainian rules for electronic communications and data protection.
Relevant law: Закон України «Про електронні комунікації» № 1089-IX від 16.12.2020.
7. Acceptable use
- You must not use the Site in a way that violates applicable Ukrainian law or third-party rights.
- You must not attempt to interfere with the Site’s security, functionality, or data.
- You agree not to submit false or misleading information in requests.
8. Limitation of liability
To the maximum extent permitted by law, we are not responsible for losses arising from your improper use of the Site, incorrect information you provide, or disruptions caused by factors beyond our reasonable control.
Nothing in these Terms limits consumer rights that cannot be limited by law.
9. Changes to these Terms
We may update these Terms from time to time. Updated Terms will be posted on this page, and the “last updated” date (if shown) will indicate when changes took effect.
10. Contact
For questions about these Terms, privacy, or consumer-related issues, contact us using the details below.